Additional case details page

Introduction

The additional case details page shows all custom fields of a case by clicking on “Show business details” link in case details.

You can customize this page for each case by providing a relative URL to case.

Customization

  1. Create a new additional case details UI and a start process which will display the new UI.

    customization-additional-case-details-page

  2. Store the URL of start process in “CUSTOMIZATION_ADDITIONAL_CASE_DETAILS_PAGE” custom fields of case. You could use SetAdditonalCaseDetailPage.mod callable process, and input the friendly URL of process as parameter.

    set-additonal-case-detail-page-callable-process

    Tip

    If you want to redirect user to external link, simply store that external link to “CUSTOMIZATION_ADDITIONAL_CASE_DETAILS_PAGE” custom fields of case.

    For example: redirect user to Google search.

    ivy.case.customFields().textField(AdditionalProperty.CUSTOMIZATION_ADDITIONAL_CASE_DETAILS_PAGE.toString()).set(https://www.google.com/);